Refund Policy
Thank you for choosing Designative for your IT solutions. We strive to ensure your satisfaction with our services. If you are not entirely satisfied with the services provided, please review our refund policy below:
Refund Eligibility
Refunds may be issued under certain circumstances, such as:
Requests for refunds must be submitted within 3 days from the date of service delivery.
Refund Process
To request a refund, please contact us at info@designativeuae.com with details of the service provided, reasons for the refund request, and any supporting documentation.
Refund Approval
Our team will review your refund request and determine its eligibility based on the provided information. If your refund request is approved, we will initiate the refund process. Refunds will be processed within 4 weeks of approval and will be issued via the original payment method or as otherwise agreed upon.
No Refund Policy Exceptions
Please note that certain services may be exempt from refunds. These include but are not limited to:
Services rendered or partially rendered as per the agreed-upon contract.
Customized services tailored to your specific requirements.
Services delivered as part of ongoing support or maintenance contracts.
Contact Us
If you have any questions or concerns regarding our refund policy, please feel free to contact us:
By email: info@designativeuae.com
By phone number: +92 332 3344008
- Service not delivered as promised.
- Service does not meet the agreed-upon specifications.
- Unforeseen issues preventing completion of the project.
By email: info@designativeuae.com
By phone number: +92 332 3344008